Learning to Lead for Impact

leadership insight from Tom Okarma

the latest and greatest…

Who’s Your Thomas?

Leader: Who's you Thomas? You know...the "Doubtful Thomas"...on your board? The one who is not afraid to question your nonprofit's plans, general assumptions, habits, and conventional wisdom.  The...

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leadership

Thinking Small

Thinking Small

Sometimes the worst thing that can happen to an organization is growth. Now, growth can be a good thing-in fact a very good thing- when your talking about professionalism, donor contribution levels, bank balances, staff development, and more. But if you lead  a...

Failing Boards-Part 2

Failing Boards-Part 2

Following up on my recent post about how boards fail, here are more thoughts on how boards can fall short of their responsibilities. Again, let me have your thoughts on these... Allowing personal agendas to trump focusing solely on the clients being served Not...

board development

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strategic planning

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everything… 

Metrics

Metrics

They say if you want to improve something, start measuring it. School grades, weight, financial results; we measure a lot. But, do you measure what really counts-the activities that ultimately determine results? Do you know what key activities determine your...

Customer Intimacy

Customer Intimacy

Strong customer relationships may be the best way to serve your clients and retain their business over the long haul. Another word for that is “intimacy”. While pricing and other terms are important, and must be “in the ballpark”, strong client relations, or intimacy,...

Excellence in Execution

Excellence in Execution

Have you ever felt your organization was not humming along as well as it could? Have you ever wondered if the organization was operating at peak efficiency? Do you suspect your departments are individual silos, resulting in missed opportunities to collaborate and add...