Learning to Lead for Impact
leadership insight from Tom Okarma
the latest and greatest…
SHAPING THE FUTURE
Have you ever had to rebuild a department…or entire organization? Did you wrestle with how much to structure the process versus letting others handle it? We did. One of our departments had gone...
The Best of Times…The Worst of Times
The Worst of Times… Leading a nonprofit organization, especially a social service organization, is an honor and singular opportunity to positively impact the lives of those going through tough times...
Effective Board Meetings
How are those board meetings and board committee meetings going? Do they drag on endlessly? Are they accomplishing anything? Does everyone look forward to them? Do they give you energy or drain it...
Metrics
They say if you want to improve something, start measuring it. School grades, weight, financial results; we measure a lot. But, do you measure what really counts-the activities that ultimately...
Customer Intimacy
Strong customer relationships may be the best way to serve your clients and retain their business over the long haul. Another word for that is “intimacy”. While pricing and other terms are...
Excellence in Execution
Have you ever felt your organization was not humming along as well as it could? Have you ever wondered if the organization was operating at peak efficiency? Do you suspect your departments are...
leadership
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board development
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strategic planning
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