Learning to Lead for Impact

leadership insight from Tom Okarma

the latest and greatest…

Still on Track…?

Still on Track…?

Now that we are well into 2011, it is a good time to assess progress on those priorities you set in your 2011 plan. First, are the “main things” you identified last fall still your “main things” or...

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Transparency

Transparency

I just read an article in the Chicago Tribune about a recently elected politician who has requested and received $200,000 from several large nonprofit foundations to fund transition costs as he...

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leadership

Metrics

Metrics

They say if you want to improve something, start measuring it. School grades, weight, financial results; we measure a lot. But, do you measure what really counts-the activities that ultimately determine results? Do you know what key activities determine your...

Customer Intimacy

Customer Intimacy

Strong customer relationships may be the best way to serve your clients and retain their business over the long haul. Another word for that is “intimacy”. While pricing and other terms are important, and must be “in the ballpark”, strong client relations, or intimacy,...

Excellence in Execution

Excellence in Execution

Have you ever felt your organization was not humming along as well as it could? Have you ever wondered if the organization was operating at peak efficiency? Do you suspect your departments are individual silos, resulting in missed opportunities to collaborate and add...

board development

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strategic planning

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everything… 

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