Danger in the iPass Lane

Danger in the iPass Lane

Do you have iPass in your state? It is an electronic system to automatically pay tolls on a highway as you zip through the tollgates without stopping…without even thinking. Hold that thought. I don’t know about your nonprofit organization, but the ones I see have been...
Just in Time Recognition

Just in Time Recognition

It is pretty obvious, but still bears mentioning, how important it is to recognize and celebrate your employees’ desired behavior whenever you see it demonstrated, and then, to reward it appropriately and publicly. The rewards don’t have to be expensive,...
Expenses vs Investments

Expenses vs Investments

Sometimes, leaders fall into a trap and get these two concepts confused, especially when their budget is tight…like these days. Simply stated, expenses represent dollars that go out the door with little or no return. Investments, however, bring about change and...
Celebrating Volunteers and Employees

Celebrating Volunteers and Employees

These are tough times for a lot of people. Some are out of work; those with jobs fear for them;  in business, clients are very demanding and have little tolerance for problems or excuses. In the nonprofit world, you probably are seeing record numbers of clients...