by Tom Okarma | Mar 15, 2010 | Blog, Board Development, Governance, Leadership, Strategic Planning
Having a clear mission, vision, and values (MVV) statement, one the entire leadership team helped create, fully understands, and commits to follow, is a terrific tool. It not only provides a motivational and rallying point for employees and volunteers, it also...
by Tom Okarma | Feb 15, 2010 | Blog, Leadership
They say leadership is a lonely position. It’s true, but that does not mean you are alone. Often, it is better to open the door and let others have a chance to solve the big problems leaders face. I once led an organization that sold services through a terrific, and...
by Tom Okarma | Feb 1, 2010 | Blog, Leadership, Strategic Planning
They say if you want to improve something, start measuring it. School grades, weight, financial results; we measure a lot. But, do you measure what really counts-the activities that ultimately determine results? Do you know what key activities determine your...
by Tom Okarma | Dec 1, 2009 | Blog, Leadership
Have you ever felt your organization was not humming along as well as it could? Have you ever wondered if the organization was operating at peak efficiency? Do you suspect your departments are individual silos, resulting in missed opportunities to collaborate and add...
by Tom Okarma | Nov 15, 2009 | Blog, Leadership, Strategic Planning
Every company and leader says they are client-centered and are there to provide services that help them. And, most of the time, the services do. But, have you taken a close look at your clients lately? When was the last time you evaluated your current service...
